Lead Medical Assistant - Allergy /4 months ago
Chicago, IL
Overview:
The Lead Medical Assistant reflects NM's mission, vision, and values, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and other regulatory and accreditation standards. The Lead Medical Assistant provides support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. This role leads the work of Medical Assistants and ensures efficient patient flow through the clinic, maintains neat, clean and safe patient care areas, promotes patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality. Under the direction of the Practice Manager, this position regularly assigns, instructs, and checks the work of other medical assistants, provides training and orientation of new employees, and identifies and helps resolve staff and operational issues.